Feedback

We are committed to providing the highest standards of service and welcome your feedback on our service and website. Your feedback will be used to shape our work.

Email info@greenprocurementcode.co.uk or call 020 7061 6355 with your comments, questions and requests.

Delivery agent, London Remade, has achieved compliance to Customer First 2007. As a customer, you can expect:

your business needs to be clearly diagnosed and your business objectives understood prior to any service being delivered
to be given access to the full range of services available to you, whether delivered directly by this organisation or by another more appropriate service provider
to be clear about what you can expect from any service we deliver to you and the timescales within which that service will be provided
that we will continually review your needs and follow up after services have been delivered to you
to have open access to our customer feedback and that your feedback services will be listed to, and where appropriate, will inform the development of future services
services to be clearly targeted, relevant and appropriate for your business
our people to be appropriately trained and developed to have the necessary skills to diagnose and meet your needs
our people to deliver an impartial and objective service operating in your best interests at all times